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Wrong Credentials

How to address the "Wrong Credentials" warning notice.

Joe Hatch avatar
Written by Joe Hatch
Updated over 5 months ago

The system was not able to access these affiliate accounts with the account credentials that you’ve set in your report settings.

Use the “Verify credentials” button to open the report settings and make sure that your saved account credentials are correct. Also, you should visit the affiliate program site and make sure that the account is not locked or suspended. Lastly, if you don’t have access to an affiliate account of yours at this time, you may use the “Freeze” button on it to make sure that the system won’t try to access it until the access issue is resolved.

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