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My data does not appear to be accurate. What can I do?

We strive to provide our customers with accurate data, but we are aware that errors can occur. Here’s what you can do if you notice an issue

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Written by Waleska
Updated this week
  1. Double-check your statistics by comparing the data in your affiliate program with the StatsDrone report.

  2. Ensure your report is synced and up-to-date in StatsDrone.

  3. Verify that you’re viewing the same time period in both StatsDrone and the affiliate program’s report.

  4. Clear the app’s cache by navigating to Settings > Account > Clear System Cache, and then use the “Reset Stats” option.

If the issue persists after following these steps, please send us a message including a screenshot of the data you see in the affiliate program and one of the corresponding report in StatsDrone. We will work on identifying and solving the problem.

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